FAQ
FAQ's
Emergency Services
We offer same day emergency service to all of our existing customers.
Health hazards and loss to property.
We offer zero dollar call out fee for all of our existing customers.
Yes as long as we have an available technician.
Yes as long as we have an available technician.
Pipe Repair
No, it is a band-aid solution.
No, it does not outlast any new code approved water pipe.
A piping repair is a perfect solution if you are on a budget; however, piping replacement is a long term solution and a wise investment.
There is no simple answer to this question which is why we offer free estimates.
We use Uponor Type “A” PEX, copper, brass for water lines, and we use Charlotte PVC Schedule 40 PVC for sewer and drains. There are many other inferior products available for use such as: CPVC, PVC and Type “B” PEX for water pipes as-well-as SDR PVC and cast-iron for drain/sewer pipes.
Not always, but sometimes it is required. When we have to cut into the walls we will put the drywall panel back in place.
Tankless Water Heater
We have customers that have Rinnai tankless water heaters as old as 15 years. It does depend on the brand, how high the temperature is set, and if the unit has been maintained.
They are made with higher quality materials.
Endless hot water, less chance of property damage from stored hot water, lower energy cost, tax credit, last more than twice as long as a tank-type, longer warranty, selling point to the home.
Drain Cleaning
Drain cleaning is necessary to remove accumulated grease.
Between 1-3 hours.
The restaurants that we service have their lines cleaned as often as every 6 months.
High pressure water jet.